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Natural Language Processing (NLP) is a complex form of AI conversation that an intelligent assistant has with your customers. Teach your AI what questions you expect your customers to have, give it the answers, and allow it to autonomously answer your customers as they visit and interact on your site. It gets smarter over time and personalizes the experience for each customer.
Support & Engage Your Customers with Smart, Automated Conversations
Bavard’s AI-powered conversational chatbots and platforms will delight your customers, shorten your sales funnel, and increase your conversion rates. Take advantage of the ability to show embedded videos about your product, answer queries with Natural Language Processing (NLP), and collect customer data to improve targeted marketing.
By scanning through your website and storing detailed information about inventory, Bavard’s chatbots can answer questions about specific products, make recommendations, and prompt users to learn more about related items, 24/7.
Bavard’s chatbots can significantly save time and decrease support costs by answering straightforward queries such as order status, FAQs, and pricing questions, as well as easily connect customers with a live support agent directly in the widget. And, it can do all of this 24/7.
Build Your Brand Connecting
With Customers, 24/7
No Developer Needed
Build a customized, branded chat widget and easily deploy it on any website - no coding required. You're welcome IT department.
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Increase Conversion Rates
Proactively engage with visitors on your website 24/7 with videos, links to related products, and more. Never miss another sales opportunity. Cha ching!
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Work Smarter with NLP
NLP is a complex form of AI conversation that can learn what questions your customers may ask, give answers, and engage in several languages. Now that’s impressive.
Super Charge Your Business
Bavard chatbots can be leveraged in a variety of ways to improve your business's operational efficiency. Whether you are a small restaurant wanting to help customers navigate your menu online, order food, and make reservations, or a multinational corporation handling millions of support cases, a capable chatbot can save you considerable time and money.
You can contact us to have our solutions team help you get setup quickly, or you can use our intuitive console to create and publish beautiful, sophisticated virtual agents all on your own.
Schedule a Demo
Understand Your Users with NLP
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Personalize Experiences with
Training Data Feedback Loop
With advanced NLP features, Bavard makes training your chatbot easy. Do you want the AI to act a certain way with your customers? Anything is possible when you use our new interactive AI training approach and data import features. Customers get a personalized experience, and you get a simplified approach to an advanced NLP setup. You can constantly gather, learn, and apply the suggestions that customers make to improve your offering. The feedback loop is the foundation of the customer engagement process and the key to customizing your advanced NLP properties.
Get Data & Insights with
the Analytics Dashboard
Curious how visitors are using your chatbot? Companies can now utilize Bavard's Analytics Dashboard to see total conversations, engagement rates, average conversation length, what types of inquiries users are asking, and much more. The Dashboard enables you to make better decisions with data and insights collected from every conversation so you can constantly enhance your chatbot's performance and meet the evolving needs of your customers.
Engage Customers withRich Action Types
Interacting with your customers should not be complicated, nor should interacting with you be difficult for your customers. Bavard makes customizing your chatbot interface easy and efficient. Pick the features you want to incorporate and leave out the ones you don’t. Choose to allow interactions using videos, hyperlinks, forms, GIFs, and more. Your chatbot can help keep your customer engaged, even when you aren’t present.
Easily Chat Live with Customers
Stay on top of interactions through the Bavard Message Center. Review past chatbot conversations and monitor live conversations in real-time. Conversational AI makes it possible to provide answers to your customer’s questions, and Bavard takes this one step further, allowing you to intercept automated conversations and talk live with your customer. We also provide the metadata information such as location and customer device type.
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Tailor Your Design and Features
Bavard makes customizing your chatbot easy and efficient. Design a simple chatbot in as little as 5 minutes to match your company’s branding and choose the features you want to include (and leave out the ones you don’t.) Allow interactions using videos, hyperlinks, forms, GIFs, and more. Your chatbot can help keep your customers engaged 24/7.
Customize Using the Drag & Drop Dialogue Graph Builder
What if setting up and personalizing your chatbot design was as simple as dragging and dropping the features you want? Bavard makes the chatbox process that easy – allowing you to choose what you want and adding it to your personal chatbox’s conversational flow. Create a basic bot in under five minutes with our new template-based chatbots!
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Convert More Shoppers
with Our Shopify App
Bavard's new Shopify chatbot app offers the best automated support experience available using AI and rule-based methods. At Bavard we believe every interaction is a sales opportunity and we want to enable your customers to find what they need 24/7. Our Shopify app can help answer FAQs, check order status, display images, play video, offer discounts, and so much more.
What Our Clients Are Saying...
As a small team in a new startup, Bavard is committed to providing excellent customer service to our clients. We are excited to work one-on-one with potential users to integrate your feedback and create the best possible experience.
"Using Bavard's platform, we got a qualified lead within the first week.
For us, that's a win!"
- Josh DeTar (VP of Sales & Marketing, Tyfone)
"It's been a pleasure working with the Bavard team. We're impressed with the NLP and live capabilities and excited to see what features they build next."
- Ryan Hilliard (VP of Marketing, LifeOmic)
Meet Some Happy Customers
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