The Conversational AI Chatbot that Offers
Customer Support to the Fintech Industry

We’re building the future of conversational chatbots to securely engage and support
your customers with self-service options and live chat functionality.

Reduce Agent Workload While Increasing Customer Satisfaction

The Fintech industry is constantly evolving and growing. With today's online user expecting customer support 24/7, even when your team has gone home for the evening, many in the Fintech area are turning to smart,conversational chatbots.

Powered by advanced AI and natural language processing (NLP), Bavard's secure conversational chatbots provide a personalized experience for your visitors by answering common questions and making recommendations when appropriate. And, our chatbot can handle multiple requests at the same time, reducing customer support expenses and freeing up your team to focus on higher priority tasks, while still maintaining a high level of customer satisfaction.

Provide Financial Advice and
Product Recommendations

In the world of finance, 24/7 online engagement has become crucial to helping your clients. The pandemic has caused people to shift their online habits resulting in a massive influx of traffic on the web, as well as on other apps and platforms. It's becoming increasingly difficult to keep up with every customer or potential customer that visits your site.

Today's chatbots have evolved past the simple Q&A functionality. While Bavard's smart chatbots can of course help with simple inquiries such as payments, account reviews, and other core banking activities, they can also respond to more complex requests such as finding a suitable mortgage loan or understanding an investment risk. And, an AI chatbot can securely keep a track of the account’s activities and recommend a savings plan or even come up with a suggested budget.

Intercept Conversations at
Any Time to Chat Live

While Bavard's financially-focused chatbots are designed to interact as naturally as possible so the client doesn’t feel like they are chatting with a machine, our live chat feature notifies you via Slack or email that someone is interacting with your bot. You can choose to intercept the conversation and chat in real-time to provide an even more personalized experience and answer complex inquiries. At Bavard, we feel the balance between chatbots and human agents is important to continually improve customer support and retention.

Seamlessly Integrate with
All of Your Platforms

The Bavard chatbot easily integrates with CRMs, email marketing platforms, eCommerce site, and more.
From WordPress to Wix works hand-in-hand to bridge the gap and provide
answers to all of your customer’s questions wherever and whenever they have them.

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Easily Deploy Your Chatbot with No Coding

Bavard makes the chatbot building process effortless. Design a simple, branded chatbot in as little as 5 minutes using Bavard's custom drag and drop dialogue graph builder or pre-made templates. You can choose which features you want to include such as videos, hyperlinks, forms, and GIFs, and add them to your personal conversational flow. Once you've finalized your widget, you can quickly integrate it with your eCommerce site or other platform. Watch our 1-minute tutorial on deploying a Bavard chatbot on a WordPress site. It's that quick!

Get Data & Insights with the Analytics Dashboard

Curious how visitors are using your chatbot once it's live on your site?  Bavard provides detailed analytics on all customer interactions, including total conversations, engagement rates, average conversation length, what types of inquiries are being asked, user sentiment, and much more. And, with this robust data, Bavard can make relevant suggestions on new user intents, FAQs, and knowledge base additions to continually enhance your chatbot's performance and meet the evolving needs of your customers.

Customize Using the Drag & Drop Dialogue Graph Builder

What if setting up and personalizing your chatbot design was as simple as dragging and dropping the features you want? Bavard makes the chatbox process that easy – allowing you to choose what you want and adding it to your personal chatbox’s conversational flow. Create a basic bot in under five minutes with our new template-based chatbots!

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Increase customer satisfaction with personalized support, even when your team has gone home.